NOTE: This survey is anonymous. If you require further assistance, please email customerservice@activestate.com, reply to the survey email you received, OR you may leave your email address at the end of this survey.
This survey should take approximately 5 minutes to complete.
1. [*] To get an idea of what types of customers contact us for assistance, please let us know if you are a:
2. [*] Thinking about your most recent customer service or support inquiry, please check at least one of the options below:
3. If you chose "Other" for the previous question, please let us know what type of issue you had.
4. [*] If you inquired about more than one product or solution, please only choose the main product you were interested in.
5. Now please think about the features and benefits of the product itself. How satisfied are you with the product:
6. Would you recommend the product to others?
7. Did you check our website prior to contacting customer service or support?
